221 East Main Street, Morristown, TN 37814

Privacy Policy

This an attempt to collect a debt any information obtained will be used for that purpose.


Account Resolution Team recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: https://accountresolutionteam.com. The Site is managed by Morris Creative Group, LLC at 555 W Jackson Avenue Unit 301, Knoxville, TN 37902.

If you have questions or concerns regarding this statement, you should first contact our site coordinator by postal mail to:

Account Resolution Team, C/O Marketing

PO Box 1503

Morristown, TN


Identifying Information

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process a payment, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Account Resolution Team requests identifying information when you:

  • Register on our web site.
  • Make a payment.
  • Provide feedback to an online survey or tell us about an idea or suggestion.
  • Request a special service.
  • Request information or files from technical support or customer service.
  • Join our newsletter.

In these instances, Account Resolution Team will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” to these mailings at any time.

What Account Resolution Team Will Do With Your Information

If you choose to give us personal information for any of the purposes above, this information is retained by Account Resolution Team and will only be used by Account Resolution Team to support your relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information

Account Resolution Team does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. Account Resolution Team may share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

Third Party Links

Other Internet sites and services have separate privacy and data collection practices. Once you leave www.accountresolutionteam.com, Account Resolution Team cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.


At times, we will use a feature on your web browser to send your computer a “cookie”. We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Site, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children’s Privacy Protection

Account Resolution Team is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Patient Privacy (HIPAA) and Regulatory Compliance

ART’s privacy, confidentiality and security policies follow guidelines as currently established by the Health Insurance Portability and Accountability Act (HIPAA), Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA), GLBA, Sarbanes-Oxley, PCI, and other regulatory requirements.

As a provider to numerous healthcare providers, we employ strict guidelines for how we handle Protected Health Information (PHI). On behalf of our clients, we protect against lapses or violations that would put them or us at risk for non-compliance. ART has proactively analyzed each HIPAA requirement, how it affects our healthcare clients, and what we need to do as your business partner to ensure we meet these requirements. We have taken the following steps to ensure we comply with all aspects of the HIPAA regulations:

  • Corporate HIPAA Review – ART management periodically reviews HIPAA compliance at least annually to ensure compliance with regulations.
  • Systems are HIPAA Compliant – All ART systems and File Transfer Processes are encrypted to ensure compliance with HIPAA.
  • ART HIPAA Training – We provide annual HIPAA training to all employees, who are then required to sign an agreement, signifying that they understand HIPAA patient privacy requirements and agree to comply.
  • Secure FTP Data Transfers
  • SOC 2 Compliant
  • Next Gen Firewall
  • Offsite Storage with 24-Hour Disaster Recovery
  • Vendor Partners – We require each vendor partner to sign a Business Associate Agreement, stating their understanding and agreement to comply with HIPAA patient privacy requirements.

Text Message Policy

By providing your cell phone number and opting in, you have provided ART, INC. with consent to send you text messages in conjunction with the services you have registered.

  • Message frequency varies by acct/preference. Msg/data rates may apply.
  • To opt-out, Text STOP. An opt-out confirmation message will be sent to you.
  • To request support, Text HELP or email us at info@accountresolutionteam.com.
  • Carriers are not liable for delayed or undelivered messages.

Access to this site is reserved for the persons that have an account with Account Resolution Team. To gain access, you will have to answer personal questions to confirm that you are that person.  You are expressly prohibited from using this site if you are not the person that has this account even if you believe you have permission from that person. There are no convenience fees associated with discussing your account but there may be convenience fees if permitted by state or federal law, if you use this site to process payments.  All obligations may not be present on this site. This is an attempt to collect a debt and any information obtained will be used for that purpose.  By giving us your contact information, you are giving us express consent to contact you using the options and information provided, including your cell phone number and email address. ART, INC.

Mobile numbers will not be shared or sold to third-parties, affiliates, or any other business outside of this company unless required by law. Any information collected as a part of a text messaging campaign opt-in process will not be shared or sold to third-parties, affiliates, or any other business outside of this company unless required by law. Mobile numbers will not be shared or sold for marketing purposes.

Web-Payment Disclosure

Effective July 1, 2022, a service fee of 3.5% will be billed separately on your statement by Nuvei Commerce, our payment processor, for immediately processing your payment electronically. If you wish to avoid this fee you can mail a check or money order to our office, Account Resolution Team, Inc. at P.O. Box 1503, Morristown, TN 37816. If you choose the no-fee method of paying by mail, please provide sufficient time for your payment to be received by our office by the due date.

Changes to this Policy

Account Resolution Team may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Contacting Us

If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

Account Resolution Team, C/O Marketing

PO Box 1503

Morristown, TN


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